I was very pleased to be able to walk in and get service on an emergency basis as a result of a nail puncture in one of my tires.
From the time we arrived we were treated with politeness. Jordan, the product specialist was extremely professional, courteous & knowledgeable. She has excellent customer skills. I’ll definitely refer friends & family.
Went above and beyond to make sure I was happy with my purchase. Will keep going back there. Made sure I got the right car.
Best experience ever in 31 years of buying new cars. Our sales team Alex and Sonia went above and beyond to accommodate us contactless to finalize all paperwor even bringing all business outside so that my husband and I did not have to enter inside the dealership. Prices and services CANNOT be best.
Very attentive to mine and my cars needs. Keeps detailed records of past visits and keeps me on track for recalls and suggested car maintenance
Bit of a bait and switch. Quoted a great price and drove an hour one way. Talked to one sales person and received the price, talked to another sale person before test driving. No one bothered to tell me it was not brand new but was a dealer demo and that was the reason for the great price. Bought a set of rims as well and drove back over to get them. Turns out one of the rims was damaged but no one checked them before telling us to come get them so had to make yet another trip for ...
I recently had my car in for a scheduled 60,000 service check. As always the service was exceptional, prompt and professional. They were able to provide me with a loaner so I could still go to work. They also observed Covid- 19 precautions which was appreciated. The service representative Dana-was helpful in getting me scheduled and keeping me informed. I would recommend service at Bosak to anyone. JP
Always receive prompt, reliable and courteous service there. Thank you Bosek Honda. I purchase my cars there because I am treated well from Jordan in sakes and Steve N in finance to all service area people. Jk
Purchased my Honda Civic at Bosak in February and I am very happy that I did. Due to COVID-19 it has taken this long to need an oil change. Schedule my appointment at Bosak on line which was super easy. Arrived at the dealer and they took my car in immediately. The wait wasn’t to bad, less than an hour at 4 pm. Everyone was great and I will return for additional services as needed!!
They are very professional and treat you like you matter to them and they are happy to have you as a customer. I would not go anywhere else.
Really great job from start to finish. Bosak Honda picked up my car, serviced it and returned it promptly. Would recommend and return to Bosak.
Great scheduling experience, efficient check in service and fabulous service! Alex always checks me in and he makes you feel like you want to come back again
Bosak is a known and trusted name in cars in NW Indiana since I was a child, and this dealership combatted the Pandemic by taking every possible step to make the buying process safe and convenient for us. MIRTHA led the way with a very personable approach to the normally dreaded buying experience. Delivering the car to our door in Valparaiso was great, but so was Mirtha's diligent effort to adjust the seating etc. to my personal preferences and teach us how to use the many amenities (safety, audio, fuel mileage, etc. GLAD TO RECOMMEND!
Was recommended to Bosak Honda by my next door neighbor as he had bought two cars from them. Alex was amazing and had answers to all our questions. He even took the time to sync up my wife’s phone to the car and all the other technological bits we didn’t quite have the hang of. Definitely recommend. Didn’t take all that long either
My experience with Bosak Honda was ideal. i was made to feel like family from the moment i walked on the lot. The owner hand chose a salesman to help me and then checked in on the the process several times to make sure all was well. I got an incredible deal, and perfect car, and great friendly help and follow up
We've been purchasing Hondas in Michigan City since 1983 (starting back when it was John White's Honda) and although it's changed hands many times over the past 27 years, we have always felt we've gotten good deals and great service. We now own two pre-owned CR-Vs. Both needed service during the lockdown. I had received a 15% off coupon for service that expired during that time, but when we took our vehicles in this week the coupon was still honored and we saved $100. We feel like honored guests when we go in for service and to purchase new (used) ...
Service staff is always very nice and cheerful when coming in. They fit you in with appointments that work for your schedule, explain everything and get work done when expected. Always high quality work too! The entire team is always great!
The entire staff was very helpful, friendly and professional. I would return again to purchase another vehicle in the future and will recommend to my friends and family.
Was extremely pleased with my service and protocols in place due to the pandemic. Everyone acted in a very friendly and professional manner. I would recommend anyone to receive the same great service I received! Dana was an awesome service advisor!
I was pleased with the service. The sales representative was very helpful. The service was good I would recommend it to anyone. I was satisfied and I would come back again.
Was I pleased with the service I received from Bosak Honda in Michigan City? The answer is simple: ABSOLUTELY! The service was done well and quickly.
Called yesterday 4/13/20 with headlamp issue , explained that daytime running lamp was 1/2 lit , they said they would order part . This morning 4/14/20 they called and said part had arrived and were calling to schedule an appointment.!!!! Went in this afternoon had new headlamp assy, installed no issues , free check up !!! Amazing !!!!!
Have been a USAA member for 50 years and took their recommendation. Excellent choice as the experience was tops. Alex was superb to deal with and the process was without a hitch. Will consider them the next time we want to purchase a new car.
Rich was very helpful. He helped me find a car that was perfect for me and then took the time to make sure I knew all of the functions before I drove off the lot. Very patient with me being a first time car buyer.
I have never had such a flawless car buying experience as such with Bosak Honda. Everybody there was top Notch. I recommend Bosak Honda to everybody!!
Love Bosak Honda..I have found that all the employees are very professional and friendly. From sales people - I dealt with Trevor and finance and service people. Awesome dealership! Would recommend to anyone!
We purchased a new Honda Accord from Bosak in 2016. The car just recorded 70,000 trouble free miles. To date, the service requirements have been routine and affordable. Scheduling service appointments has been straightforward and the vehicle has always been completed on time. Our positive experience with the purchase and service of our 2016 led us to purchase another Honda Accord from Bosak in 2019.
I just bought a 2019 CR-V less than a week ago and I am pleased with the experience at Bosak Michigan City. I worked with Mirtha and she patiently answered all of my questions over the phone before I made it to the dealership. Chad worked with me on a fair deal. Rachel assisted me with the financing paperwork and was very thorough and carefully explained everything to me. After signing the paperwork, Mirtha took the time to walk me through syncing up my phone to the CR-V and demonstrating all the features. If you are looking for Spanish-speaking staff, choose ...
Bosak Honda is the best! We have a CRV that we bought thru Chad and the experience was very pleasant and smooth. We have sent friends and relatives there who also had good experiences. Then John and his team in the service department has always taken very good care of our service needs and are always very pleasant and accommodating. Our second CRV is a 2007 with over 200k miles on it and still running like new. Thank you Bosak Honda, we will always keep coming back to you!
Using the dealer for my service is easy and affordable. Honda always recommends what service is needed to keep my CRV in tip top shape, but they are never are pushy. Time spent waiting is minimal, and the popcorn is good also!
The service was very efficient. Had a great experience with the service and employees. Would recommend this place to anyone. Am planning on continuing coming here.
I just bought a 2019 Ridgeline after driving my old truck for 12 years. Don did a great job of explaining all the features of my new truck. Don and Lindsey and the whole staff made it a very good experience. Would highly recommend Bosak to anyone looking to buy a vehicle.
Had my 2007 CR-V in for a scheduled service yesterday and was happy to see so many familiar faces. John, Dana and Alex still in service. Mike has ran parts department for over 20 years. Ralph Fine, Rene Richmond and their staff are doing it the right way. Congrats Bosak HONDA. Five star operation for sure.
I just bought a 2019 CRV and had the Simonize put on at Michigan City, IN dealership. However I have always driven a Honda and used their service department for oil changes, tires, and just about anything I need. I absolutely love this dealership and service department!!!! I have NEVER had a bad experience there. Every employee is kind and helpful. I would, and have, refered anyone there for service and sales. Thank you John, and your whole team for being the best!!
Recently Purchased Odyssey from Bosak Honda Of Michigan City.Done initial Communication through Internet dept with Nicole.She Was Very Good.But kept insisting Come Personally to get good Deal.Upon Arrival Met by Salesman ,Mr Dave Kelly.Initially it took little time to Earn his confidence that we are Serious Buyer & going to purchase the new Minivan from Him.Even though Nicole promised for a Better Deal once we will arrive Personally at Dealership,they kept insisting we received best deal after arriving .At least they honor the internet Quote so we are happy with that. Dave was ...
No appointments available, managed to squeeze me in, fix problem, oil change and transmission fluid change. Great service, customer service. Great turn around time with reasonable price.
My experience purchasing a new Ridgeline a Bosak Honda was very good. Chad was knowledgeable, helpful and not pushy. Good experience. Only glitch, I was promised a full tank of gas twice, never happened.
I went to Bosak Honda on Friday afternoon to check out a couple of cars I had favorited online. Upon arriving, I was greeted by Rich who was very personable and (most importantly) not pushy. I am a very open and direct person when it comes to financial decision making and get straight to the point when car shopping. Rich was more than accommodating and was just as open and honest as I was during the entire transaction. His professionalism was one of the factors that played into my decision to give Bosak Honda my business that evening. Due to ...
Everyone was friendly , helpful, considerate and very patient. Don explained all the features to me and and took time out to explain anything I had questions about. I never felt pressured I was very comfortable with the entire staff. I will never buy anything but a Honda again.
I was very lucky to work with a wonderful salesman. He was excellent in every way and was able to answer all of my questions. I came in telling him i was interested in an SUV with AWD. We drove the CRV and HRV and was impressed by the CRV. We drove thru the lot at cars with different colors and interiors. He spoke to his manager and came back with the price which was satisfactory. I also spoke to Stefan who seemed to be the person who assembled the contract. It seemed that everybody at BOSAK was very nice ...
John and his service team have always done a great job on my Honda vehicles. This visit was for a minor recall, but the work was done quickly and everyone is very friendly and helpful.
I am a repeat customer. Love my Pilot. Glad to add another Honda to the family. The HRV has a lot to offer. The device department is good.
Chad greeted us and asked to the point questions and as we were waiting for Adam to arrive, he got everything ready and smooth. Adam listened to us patiently and showed us the car that he thought it would best meet our need and budget best, and we love the car. We had a very limited time that day and Chad tried so hard to get us going, we appreciate all their efforts and friendly attitude.
Helpful and honest, not pushy. Completely satisfied. They all work as a team. I am a widow and Chad has really stepped up to be helpful.
Was great service ... Donald and Adam helped me out a lot and I really appreciate it. They took their time with me and explain themselves very well when I had questions.
Customer service was great. The sales team genuinely cared to help without pressuring me. As a recent college grad I was on a budget and they respected that. The sales rep I worked with did not have that phony salesperson vibe, and treated me as a person, not an opportunity.
The Bosak team worked for an entire afternoon to put me in the car I wanted and payment I needed to fit my new job.
Our service was excellent as usual. John and staff are all wonderful! We have 3 Hondas now and we continue to receive amazing service at Bosak! Thanks!
First of all I want to say how impressed I was with the sincere commitment that Ralph Fine demonstrated to me by insuring that I was completely satisfied with my new car purchase. I can see why everyone gives a 5 star review for this FINE (as In Ralph FINE) dealership. While I was at the dealership yesterday, I stopped by to get an accessory item for my new Ridgeline and received excellent advice and service with a smile from the parts department. If you are considering a new or used car purchase you owe it to yourself to pay a ...
Service dept is great...a little on the high side, but always satisfied with them. They always stay in touch and do not do the work unless you okay it with them. All employees in dept are friendly and very knowledgeable.
Liked shuttle ride to drop off and pick us back again from the location... very well customer care done. Love it and Will recommend this dealer.
Our recent Honda CRV purchase from Bozak in Michigan City In. was a very pleasant experience. Don McCarty was our Sales Consultant and was very patient in showing all this new technology to a couple of people that had little concept of what it controlled. The vehicles that he selected for our viewing were exactly what we were looking for, the choice was easy. the completion of our paper work was refreshing and exact, a long way from the way it use'd to be. IA very enjoyable experience.
This was the first time I brought my car to Bosak Honda in Michigan City. Everyone I encountered was wonderful and they completed the work in a timely manner. I would recommend this service center.
I am new to this dealership and Honda and have found in two visits that they are knowledgeable, friendly, and quick to serve your needs.
We recently purchased a new CRV from Bosak. The entire experience was enjoyable and hassle free. Dave Kelly was our salesperson and he was very knowledgeable about the vehicle and all it’s features. We have been going to Bosak’s service department for years now and have always been very pleased with them. We were equally pleased with our car buying experience and would recommend them to anyone looking to purchase a vehicle.
We have recently had our 2012 Honda Civic serviced. The service department has been awesome! The staff at Bosak have always been very friendly and helpful. We have and will continue to do business at this dealership. From the purchasing of vehicles, to the purchasing and installation of spoilers, to the service department repairs on our different vehicles, we have been very pleased. Thank you Bosak!!
Found the perfect vehicle for my needs and price range. All the staff were wonderful! Everyone said hello and made sure I was being helped. Paperwork was done quickly. I will definitely consider them again for our next vehicle.
The service department was great. Was concerned and very knowledgeable with my issue (battery on Honda Odyssey). It did check bad and I received a new battery. I was able to get my new battery installed today before the next winter storm was coming in.
The Bosak staff is exceptional. They are not only knowledgeable, but thorough, friendly, and customer oriented. There is no pressure and they often suggest how to avoid unnecessary expenses. Service is completed in a timely manner and specific requests are always noted and performed appropriately.
I took my car for service at 8:30 on a Saturday and they were right on time. I went to a local restaurant- Sofia’s for breakfast. They drove me there and picked me up an hour later when they were done and so was I. It was a great way to start my day.
Trevor and Alex were incredibly helpful. It was my first car purchase on my own and they couldn't have been nicer! There were plenty of options, and they helped me through all of them. They were super understanding of my inexperience, but I feel they did not take advantage of that. Thank, guys!
I stopped in to see what it would cost to fix rear windshield washer not spraying (it was leaking at the pump area of the holding tank). They had me me drive my Honda Odyssey in for the mechanic to check it out. Mechanic found the problem and said it could be fixed right now. So in 30 minutes I was driving out of the Bosak Honda Dealership with repairs completed. Cost was below their quote and well below what I figured it would cost to repair. Thank you Bosak Honda Service Department.. Dwayne
I bought my second car in a few years from Bosak. The car-buying experience with this dealership is very very good. Alex met me on a Saturday afternoon, about 5pm, and took plenty of time to talk with me and ascertain what I was looking for. He really listened! I came back a few days later to test drive the car that I eventually purchased. He helped me find good financing and was very attentive throughout the process. I am very happy with my new Honda. It has the versatility and technology I was looking for and the "creature ...
We received great service from Bosak Honda in Michigan City Indiana. Angela and Alex were the best. We had car trouble on our Thanksgiving road trip. They got us in quickly for diagnostic testing, the problem was determined and they got us back on the road. We appreciated the excellent service and highly recommend this Honda dealer for their fantastic service.
I received nothing less than expert, and professional service and installation of Honda Accessories at Bosak Honda. The Servuce Department staff is top notch. Thanks Mark Zummak
David Kelly what can I say . This man went above and beyond. As a woman I have experienced salesman's always trying to sale me a car I don't want or need. The first things he asked me was What do you want in a car? What features do you want in a car? What do you want your payments to be? I got everthing I wanted and plus some extra features in my 1st Honda CR-V. I absolutely love my CR-V.
I just bought my 1st Honda and I love my 2018 CR-V. Pulled into Bosak Honda on a whim and was met by salesman David Kelly. After our fact finding discussion David took us on a test drive and I was hooked. No up sell pressure however good suggestions to make our new Honda look good for a long time. Looking forward to a long lasting relationship.
I am very satisfied with my car purchase. Chad King was very helpful and did not try to up sell me to a more expensive product.
The atmosphere is relaxed and friendly, no pressure. Everyone is very helpful. Abby really knows the vehicles. And the Cr-V is great. A+, 5 stars all the way.
I just bought my 5th Honda form this location, I love my new Honda Civic.. My salesman, Chad, was extremely knowledgeable about all of the techy stuff on this vehicle. Thank you so much. Jane
I've been wanting a Honda Pilot for quite sometime and Alex Ferguson helped make that happen. Everyone at Bosak is very pleasant but Alex goes above and beyond. Enjoying our beautiful new Pilot very much!
Don McCarty was wonderful to work with when finding the right car. I appreciate his help with finding the perfect car for me and my child. I love my Honda Civic!!
Abigail Burns helped us get a Honda HRV which is so much easier to get out of than the Honda Civic was. Alex did a great job handling the delivery and the financing part. Abigail was very knowledgable and fun and extremely helpful. We are very happy with our HRV. Everyone there was so nice to us.
Came in with high expectations. Everyone I came in contact with was friendly. Easy to negotiate price of car and trade in. So glad I am back in a Honda! Thanks everyone at Bosak Honda!!!!
I made an unexpected vehicle purchase! I accompanied my daughter in her vehicle for an oil change and left with a new car! Salesman Kevin Frazier was so kind, honest, and efficient. I would recommend him to anybody. He has been in contact with me and quickly resolved a small issue after purchase. He went above and beyond and I honestly felt our family made a new friend as well! I highly recommend Bosak Honda and Kevin Frazier for vehicle purchases.
.The service for my 2012 Honda civic was done in a timely manner. My checkout was completed quickly and I was on my way in no time.
Bosak Honda is always great to work with. Very accommodating if you need transportation to work. The staff is very nice. This is my first vehicle purchased at Bosak and I will return for any vehicle needs. Love receiving a clean vehicle after service.
I want to start out saying that John has been very nice as our service manager. When I come in for oil change/maintenance, I always hope that I'm making the right decision when John comes out and says the mechanic recommends certain services. I'm sure the service department gets a kick back of sorts for selling certain services. But when I agree to a certain service I notice on my receipt that it says "customer requests" this service. I didn't request it but I am putting my faith and trust in the service department ...
I have found that your service Dept. is excellent. In helping with scheduling, and in the repairs needed. All of the staff in the service dept, are always polite and professional. I appreciate that from all of them. Thank you. Duane O.
I have all my Accord services done here and everyone is always on top of things.. always friendly and willing to explain everything.. highly recommended
Great care was given to give me all information about the vehicle I was interested in purchasing. My salesman went out of his way for me.
It is worth the 45 minute drive to Bosak to shop for a vehicle! We live near the South Bend, Indiana area. We have purchased two cars over the last couple of years from this dealership. I have had exemplary salesmen both times. Our last salesman was David Kelly. He was patient with us and courteous. He even spent extra time with my daughter before we left the lot to show her features in the vehicle. It was past his time to leave that day, but he wanted to take time to help her, even though she didn't ask for ...
Online service was great. Returned our call right away and we stop eating our lunch so we could drive 45 mins to test drive 2014 Travers. We arrive and was greeted by David Kelly. He was just super nice. We test drove 3 vehicles. He never once put any pressure on us. He let us pick the vehicles to test drive. The finance sales person was also great. Got us a loan that was in our payment plan and the loan company is local. Thank you, David Kelly. The 2015 Equalnax is great. Nate and boys love it.
I had a great experience recently when I purchased two new vehicles from Bosak Honda - Michigan City. I recently purchased a CR-V and a Civic for my business. My experience was seamless and everyone was great to work with. Thanks Ralph, Dave and Rachel! John J.
The decision to come to this dealership was last minute. I had been looking at several other vehicles at Chevrolet, GMC, Subaru and Toyota dealerships but decided to look on US Car Report to see what the ratings were on some of the vehicles I had driven. Honda Pilot came up and I hadn't even considered this vehicle. After going to Bosak, talking with the salesman and driving the Pilot it was between this vehicle and one other. After looking at all the features on both I decided that the Pilot was the best of the two. We were ...
Alex was so pleasant and helpful! Love dealing with Alex! He helped pick out some tires for me, but also showed me new features on the new civic hatchback.
Everyone was super nice and friendly. We found what we wanted to purchase very quickly and we were only there from start to finish for about three hours. It was great. Jordan was very personable and never pushy.
Just leased a new car at Honda. First time leasing, and everything was explained very well so that I could make the best decision for me. Very happy with my lease! Staff was very helpful. Loving my new car.
Needed used car for the gf, found what we needed here. Quick and easy, thanks Ryan! Opps i mean Alex! 😉 would buy from here again
I strongly recommend Bosak Honda of Michigan City, IN. I appreciate that I was not encouraged to purchase services I did not need yet. Alex was patient with my questions. The service was quick and I was grateful to get an appointment the day I called. Thank you.
Very professional team at Bosak Honda. Steve Nietzel took the time to answer all our questions and went through all systems of the 2017 Honda CRV in great detail. We appreciated his thoroughness and we love our new car. Thank you, Bosak Honda!
Completed the task in a timely manner. Were polite. Were knowledgeable about situation. Courtesy car driver was very prompt and polite Very pleased with service
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